In order to protect your account you now have to provide a One Time PIN (OTP) whenever you make changes to your account. This ensures the following;
- Even in the unlikely event that somebody else gains access to your account, they will not be able to make changes to your account without your knowledge and consent.
- It will be more difficult to make unauthorised payments from your account.
Please note that for this to work you must have registered a valid email address. If you have not registered
a valid email address, you can send a support request (only via internal email service) with the valid email address which you would like added to your account.
**The internal email must come from the account owner and only change request relating to the account from which the internal email is received will be actioned. **