If you forget your password you can recover it in one of two ways;
Contact you agent or service provider:
They will be able to initiate a password reset. The new password will only be sent to your registered email address.
Contact support team
Log into the community portal and submit a support ticket.
On the ticket please provide;
[a]. Full name [b]. Swifin ID and [c]. Mobile number.
A member of the support team will be able to initiate a password reset for you. They may require you to provide additional information to assist you and the new password will only be sent to your registered email address.
NOTES:
Please note that for this to work you must have registered a valid email address.
